Back then when we were doing our lil tiramisu business, other than the super small fridge at home, delivering our lil boxes of ‘pick me up’ was the bane of our lives. It didn’t help that we have to walk down 4 flights of stairs every time juggling at least 40 tiramisus! Luckily our tiramisu comes in small sturdy containers, we put them in the insulated delivery box that we DIY-ed and we can forget about it until we reach the destination and then, it is hell all over again.
Delivering a cake can be stressful and very nerve wrecking! All the weeks of hard work of planning, designing and making the cake, this last step will make or break it. However, careful planning and awareness will help to ease the delivery process. So remember to stay calm, breathe, smile and remind yourself that you love your job very much!
Here are our 11 tips on how to deliver cake successfully like a cake boss!
1. Planning ahead – Location, location, location!
The first step is the most important step and it is also the step that most of us fail to do. You need to know where you are going. Have you been to this venue? Do you know how to get there? How long does it take to get there?
I am a big fan of Waze, I Waze everywhere! I’ll turn on the app at home so I can estimate how long it will take for me to get there and plus or minus the hours depending if I’m delivering during rush hour or peak hours. Do call up the venue too and ask them about loading area, parking, if there are stairs or lifts to the designated restaurant or ballroom and if the venue is trolley friendly (if you are coming with one).
2. Timing is the key
For your own peace of mind, try to avoid rush hours delivery if possible. Getting stuck in traffic with a Birthday Cake slowly melting in the back of the car is not fun. I will be fidgeting, sweating profusely and cursing like a sailor the whole way there!
3. Packing & Securing your cake
If you pack and secure your cake carefully, half ‘the delivery battle’ won! Yay! Never transport a cake unboxed! That is a disaster waiting to happen! Always use a good thick cake board of the exact size of the box to prevent the cake moving around in the box when transporting. And if your cake needs a customized size delivery box, check out this video on how to make the perfect cake delivery box!
4. The car is in tip top condition!
Before you deliver the cake, make sure your Cake Mobile is in good condition, clean (both interior and exterior), make sure your air conditioning is working properly, enough air in the tires and sufficient petrol to get you to the destination.
5. Emergency repairing kit
Every baker needs one of this in the car! You don’t know what might happen during transportation or during assembling. It’s a small lil kit with all the essentials you need in case small accidents happen. This is a life saver!
Not sure what to put in your emergency repairing kit? Check out this post for great tips! Be Prepared! The Cake Emergency Kit.
6. Put up a Cake on Board Sign
During delivery, I drive like a turtle and after dropping off the cake I am like a bat out of hell! I feel bad for those poor drivers behind me when I’m driving really slowly, so I put up this sign to thank them for their patience and let them know what is going on. No more evil stares from the drivers when they overtake me! Just smiles and some thumbs up! See! Cakes do make the world a better place!
BONUS: How about some Cake on Board Sign so you can deliver your cake like a Cake Boss?
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7. Boot space and floor space are your best friends
Never put your cake on the car seat! Especially not the back seat! No, the seat is not as flat as you think! Don’t risk it! All the hours spent making this cake is not worth the tiny lil mistake. Always put it on the floor or even better, the boot space. Line it with a non-slip mat like a yoga mat. If you need to, put some empty boxes or roll up towels to nudge the cake box into place.
8. Have an emergency contact person
If you are delivering a special occasion cake, ask for an emergency contact person’s number in case if you have any questions during delivery or when you arrive at the venue. Someone who can collect the cake or meet up with you, perhaps the event planner, a family member or the close friend. You don’t want to stress the bride, groom or parents. Best to contact them before the event day to introduce yourself and let them know you will be calling them when something rises.
9. Storing or display instructions
Give yourself a pat on the back, the most difficult part of the delivery process is done! Before you go, inform your client on how to store or display the cake. Watch out for hot spotlights, extremely cold air conditioning, uneven table, if the cake is going to be displayed indoor or outdoor and etc.
10. Business cards or contact details
It is always good to have some extra business cards or contact details to pass to the other vendors or event organizers. Better still if they can pass to the guests who might ask for them. But bear in mind never leave your business card displayed on the cake table. It is not your event, be discreet & professional. If you need business card you can write an email to design bakery, they provide design and printing services for home bakers.
11. Take a photo
Before you go, take a picture ( or 50 ) of your cake on site. Firstly, for your portfolio plus bragging rights and secondly, as a proof that you left the cake in perfect condition at the venue. Now you can finally kick back and relax!
Client pick- up
Some clients may opt in for self-pick up-my favourite kind of clients! Make sure you inform them on how to transport their cake and let them know that once the cake has left your home, you are not liable for it.
I like to include a little instruction note for the client on how to transport the cake, a reminder to leave me a feedback and a big thank you.
Alright! Let’s share! Have you ever had a cake delivery disaster or any other useful cake delivery tips? Please comment below! I am all ears!