Whoever said baking was therapeutic certainly didn’t have to deal with the demands of today’s dessert consumers. Sure, if you baked for yourself or for your family, you can do it at your own pace, dealing with issues as and when they come.
But if you decide to go into business and make a living or even a side income out of baking, then be prepared for the sugar high madness.
Client: Hi, can I get a banana cake but without the bananas please?
Me: I don’t think that will be possible. It’s a banana cake.
Client: Okay, but can you make it white? As in the cake needs to be white. I don’t want any brown.
Me: Maybe you’d like a Victoria Sponge cake instead.
Client: No, I like bananas, I just don’t like the texture of bananas. And I don’t want those artificial flavorings cos I’m allergic.
How on earth do you proceed from there?
Client: I’d like a nice big cake.
Me: Sure, we have ours in 9 inches and 10 inches diameters.
Client: Too big. Was thinking something like 6 inches.
Me: 6 inches… okay. But that’s not big.
Client: Yes, I know but you can make it look big right? I need to impress some people, but I don’t want to spend so much.
What do you do….
And this doesn’t even cover the random Whatsapp messages. “Hi, I’d like to order a cake” And that’s it. Even after you reply.
And what about clients who change their minds at the last minute and beg you to change their orders from a 4 layer chocolate cake to a fruit pavlova instead? And you’re at a dilemma. Do I accept the change and figure out a way to fix it or just say no and risk losing a client with more potential sales?
People think we bakers have it easy. Get your ingredients, throw in the mixer and put it in the oven. What they don’t know is the prayers we do.
Dear God, please don’t let the oven stop working.
Dear God, please let this frosting be enough.
Dear God, please don’t let me drop the cake.
In the end, baking is something you enjoy doing. I mean no one is forced into baking as a career. It’s a choice you do cos you love it (or have no other choice). So make the most of the mental situations and always have a laugh about it.